CatherineMendoza
January 16, 2023
"Such a shady company"
Such a shady company. I worked hard build up my membership rewards points to take free classes after the new year and after I recovered from cancer, only for them to take the entire program away without proper notice at the end of December.
Not to mention their app never works always glitchy and if you go to the Apple Store several people complain about how poorly made their app is but they still don’t respond to anyone requesting app help, nor do anything about it instead, they continue to take away rewards points and programs for the current members that are what drives the bread and butter of their business.
If I had to review the company solely based on the coaches and the effectiveness of the work out, I would give it a five out of five, but the company has a whole with all the issues they have, and how they directly handle them with their customers, they 0-1 out of 5, so their average rating is noted, respectively
mswindinmyface
July 15, 2021
"Mixed reviews / experience"
Mixed reviews / experience. Enjoyed the at hoke workouts but felt the in studio experience to be not as 1-1 high touch 😞